Privacy Statement

Privacy Statement

Introduction

GOB Safety & Security Support BV (hereinafter: GOB) respects your privacy. We ensure that the personal data you entrust to us is treated confidentially. Personal data refers to all information about a person. Data that indirectly says something about someone is also personal data. With this statement, we carry out our information obligation towards the data subject(s) in accordance with the General Data Protection Regulation (GDPR).


Reasons for data collection

Processing of your personal information (meaning any information which may potentially allow your identification with reasonable means; hereinafter " Personal Information ") is necessary for the performance of our contractual obligations towards you and providing you with our services, to protect our legitimate interests and for compliance with legal and financial regulatory obligations to which we are subject.


By using the Site, you consent to the collection, storage, use, disclosure and other uses of your personal information as described in this Privacy Policy.


We encourage our users to read the privacy policy carefully and use it to make informed decisions.


What kind of data do we collect and for what purpose?


How do we receive information about you?

We receive your personal data from various sources:

  • Directly via a (digital) form;
  • By using our services and/or products;
  • By visiting one of our websites
  • By contacting us via social media


When you visit our website,

  • We process your personal data. We do this to be able to offer our (online) services, to technically manage and improve them. We use cookies for this. For example, we process the IP address of your device, the web pages visited, click and surfing behavior, the internet browser you use and the duration of a visit/session
  • You can fill out application forms and post comments and/or ask questions. We process your data so that we can process your application. For this purpose, we may process the following data: name, company name, place of business, email address and telephone number.


When you enter into an agreement with us

  • We process your data for the purpose of being able to execute the agreement and the associated administration.


Communication via social media

  • We are active on various types of social media such as Facebook, Instagram and Linkedln. You can contact us via social media. We process your data for the following purposes: to contact you, answer your questions and/or hear your opinion



Sharing personal data with third parties

Personal data that GOB collects via the various websites are not shared with third parties. For personal data that are collected in another way, it only applies that these may be shared with third parties to the extent that this is necessary for the provision of services.


In addition, GOB may provide personal data to a third party, such as a supervisory authority, if there is a legal obligation to do so.

User rights

You can:

  1. Request confirmation as to whether or not personal data concerning you is being processed and access to your stored personal data, together with additional information.
  2. Request an overview of the personal data you have voluntarily provided to us in a structured, commonly used and machine-readable format.
  3. Request that we correct the personal data we hold about you.
  4. Request us to delete your personal data.
  5. Object to our processing of your personal data.
  6. Request us to restrict the processing of your personal data.
  7. File a complaint with a supervisory authority.

However, these rights are not absolute and may be subject to our own legitimate interests and legal requirements.

If you wish to exercise any of the above rights or receive further information, you can contact our Data Protection Officer ('DPO') using the details below:


Retention period

We retain your personal information for as long as necessary to provide our services, and as necessary to comply with our legal obligations, resolve disputes, and enforce our policies. Retention periods are determined taking into account the type of information that is collected and the purpose for which it is collected, bearing in mind the requirements applicable to the situation and the need to destroy outdated, unused information at the earliest opportunity. We maintain records containing customer personal information, account opening documents, communications and other items as required by applicable laws and regulations.

We may correct, supplement or delete incomplete or incorrect information at any time and at your own discretion.


Cookies

We and our trusted partners use cookies and other technologies in our related services, including when you visit our site or use our services.


A “cookie” is a small piece of information that a website assigns to your device while you are viewing a website. Cookies are very useful and can be used for various different purposes. They can help you navigate between pages efficiently, enable automatic activation of certain features, remember your preferences, and make the interaction between you and our Services quicker and easier. Cookies are also used to help ensure that the advertisements you see are relevant to you and your interests and to compile statistical data on your use of our Services.

The site uses the following types of cookies:

 

a. 'session cookies' which are stored only temporarily during a browsing session in order to allow you to use the system normally. These cookies are deleted from your device when the browser is closed;

b. 'persistent cookies' which are read only by the site, stored on your computer for a fixed period and are not deleted when the browser is closed. Such cookies are used where we need to know who you are for repeat visits, for example to allow us to store your preferences for the next time you log in;

 

c. 'third party cookies' which are set by other online services who run content on the page you are viewing, for example by third party analytics companies who monitor and analyse our web access.


Cookies do not contain any information that personally identifies you, but personal information that we store about you may be linked, by us, to the information stored in and obtained from cookies. You may remove cookies by following the instructions of your device preferences; however, if you choose to disable cookies, some features of our Site may not operate properly and your online experience may be limited.

We also use a tool called Google Analytics to collect information about your use of the Site. Google Analytics collects information such as how often users access the Site, what pages they visit when they do so, and so on. We use the information we get from Google Analytics only to improve our Site and services. Google Analytics collects your IP address on the date you visit sites, rather than your name or other identifying information. We do not combine the information collected using Google Analytics with personally identifiable information. Google's ability to use and share information collected by Google Analytics about your visits to this Site is restricted by the Google Analytics Terms of Use and the Google Privacy Policy


You can read more about cookies and how to block or delete them on the website of the Netherlands Authority for Consumers and Markets.


Collection of information by third parties

Our policy only addresses the use and disclosure of information we collect from you. To the extent you disclose your information to other parties or sites throughout the Internet, different rules may apply to their use or disclosure of the information you disclose to them. Accordingly, we encourage you to read the terms and conditions and privacy policy of each third party that you choose to disclose information to.

This Privacy Policy does not apply to the practices of companies that we do not own or control, or to individuals whom we do not employ or manage, including any of the third parties which we may disclose information as set forth in this Privacy Policy.


How do we protect your data?

We implement and maintain the security of the Site and your information with great care. Although we take reasonable steps to safeguard information, we cannot be responsible for the acts of those who gain unauthorized access or abuse our Site, and we make no warranty, express, implied or otherwise, that we will prevent such access.


Transfer of data outside the EEA

Please note that some data recipients may be located outside the EEA. In such cases, we will transfer your data only to such countries as approved by the European Commission as providing an adequate level of data protection, or enter into legal agreements ensuring an adequate level of data protection.


Business transaction

We may share information in the event of a corporate transaction (e.g., sale of a substantial portion of our business, merger, consolidation, or asset sale). In the event of such an event, the transferee or acquiring company will assume the rights and obligations as described in this Privacy Policy.


Minors

We understand the importance of protecting children's privacy, especially online. The Site is not intended for or directed to children. Under no circumstances will we allow minors to use our Services without prior consent from a parent or legal guardian. We do not knowingly collect Personal Information from minors. If a parent or guardian becomes aware that his or her child has provided us with Personal Information without their consent, he or she should contact us.


Updates or changes to this Privacy Policy

We reserve the right to periodically amend or revise the Privacy Policy. Material changes will be effective immediately upon the posting of the revised Privacy Policy. The most recent version will be reflected in the "Last modified" section. Your continued use of the Platform, following the notification of such amendments on our website, constitutes your acknowledgement and consent of such amendments to the Privacy Policy and your agreement to be bound by the terms of such amendments.


How to contact us

If you have general questions about the Site or the information we collect about you and how we use it, you can contact us at avg@gobsupport.nl

This privacy statement was established on 9-6-2022


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